CAll MANAGEMENT SYSTEM SOFTWARE | CALL CENTER PLATFORM

A Feature-Rich Call Management System

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Qmoxi offers features that legacy telephony and other CCaaS providers either charge extra for or make difficult to manage without technical support.

100
Provisioning Countries
Unlimited
Scaling Capacity
0
Tech Skill Required
0
Contracts Required

Call Management Made Easy

Leaderboard

See your leading call representatives in real-time with stats like the number of calls made, answered, missed, and the duration.

Dashboard

Everything you and your users need is easy to locate with our organized dashboard.

Call Queues

Manage inbound calls with personalized settings and messages.

Call Routing

Easily route inbound calls based on caller inputs, language, business hours, or hold times.

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Features of Qmoxi's
Call Management System Software

Our system automatically routes inbound calls based on caller input, business hours, and user availability.

Access advanced machine intelligence voices that are available in over a dozen languages.

Provide callers with a simple, flexible solution for routing their call to the right recipient.

Build custom reports and populate them instantly with useful analytics.

Purchase local or toll-free numbers from almost anywhere in the world.

Route calls to available users with a simple interface.

Easily organize incoming calls and set personalized hold music and messages.

Select caller ID numbers from all over the world.

See queue statistics in real time for analysis and adjustments.

Route and respond to inbound calls based on your pre-set business hours.

Securely record and store any user calls for training and quality assurance purposes.

Train users during live calls where only the user can hear you.

Easily listen to live calls with a single click from the user dashboard.

Join an ongoing call with a single click.

Our call management system software is fully integrated with your CRM.

Voicemail recordings can be sent directly to your inbox to keep track of missed calls.

Full call reporting is available for on-demand downloads or daily scheduling via email.

Easily export and download stats about the call queue.

How Qmoxi Stands Out

Qmoxi has the features, flexibility, and reliability to scale with you from the front desk user to a multi-national contact center.

Is Qmoxi Right for Me?

See How Agents Rank in Realtime

Manage All Your Users With Ease

One Dashboard, Everything You Need

What Makes Qmoxi Different

Not sure if Qmoxi is the contact management software for you? We’re here to help.

Is Qmoxi Right for Me?

Simple to Use

You don’t need technical experience or expertise to easily use our interface.

Real-Time Transparency

View analytics about users, call queues, and other data instantly online.

Scalability

Cloud-based technology makes it easy to scale your call center as needed.

User/Administrator Control

Easily manage call queues, inbound calls, and routing with simple interfaces.